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Return Policy

  • Products must be returned within 20 days of receiving your order

  • Products must be unused with all packaging that was initially received.

  • The Mousepad must still be intact.

  • If an item is marked as Final Sale, this item is non-returnable.

  • For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

  • Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!

  • Anything accidentally or incorrectly returned our way (that’s not CarterPCshop item) will be the responsibility of the sender, not CarterPCshop. We’ll always do our very best to help out, but unfortunately can’t make any promises!

  • Please email to begin the refund process
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